About the role

Mater is currently seeking a dedicated Inpatient Billing Officer to join the Inpatient Billing Team. This is a permanent full-time position based at Mater’s purpose-built corporate office in Newstead.

In this role you will process patient accounts and payments efficiently and effectively to ensure optimal revenue generation

Salary range: $39.84 - $43.90 (MCAS4) per hour plus superannuation and salary packaging

What you’ll be doing

• Accurate billing of patients, health funds and other third-party insurers according to relevant Health Fund Contracts to ensure maximum revenue is obtained.
• Process accounts and assist with the resolution of account queries for patients and Health Funds.
• Manage eclipse rejections and billing errors.
• Manage requests and follow up of certification and other documentation required for health fund billing.
• Follow up of outstanding debt.
• Deliver exceptional customer service to internal and external clients at all times.

About you

To be successful in your application, you will have:

• Previous experience of working in a health-related environment, particularly in the area of health fund contracts, debt collection or patient billing.
• Knowledge of or the ability to acquire knowledge of the terms and conditions of health fund contracts
• Excellent telephone and face-to-face communication skills
• Ability to have complex financial conversations with patients in a sensitive manner
• Ability to work as a member of a multi-disciplinary team and also work unsupervised
• High attention to detail and ability to meet deadlines.

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Flexible working arrangements, including work from home options where suitable
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues
• Access to gym, pool and end of trip facilities within our new purpose-built corporate office in Newstead

For further information specific to the position, please contact Kristen Smith, Manager Patient Billing, on 07 3163 8140..

Applications close on Saturday 1 April 2023.

Please note, we will contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

It is now a mandatory requirement of employment at the Mater that you are and remain fully vaccinated against COVID-19.