Business Quality Analyst

Apply now Job no: 501141
Work type: Fixed Term
Location: Newstead
Categories: Fundraising/Foundation

Mater Foundation are looking for a Business Quality Analyst to join the team! This maximum-term, full-time role will be based at our Newstead campus.

As the healthcare needs of Queenslanders grow, so does the role of Mater Foundation. 

Mater Foundation is an iconic Queensland fundraising and philanthropic institution, committed to providing exceptional care through health, education and research. It meets a profoundly satisfying mission to improve the health and wellbeing of our community and to continue the Mater tradition of care and compassion.

Mater Foundation helps to underpin an extensive network of hospitals across Queensland, a world-class research institute and a nationally accredited education provider.

Salary: Commensurate with experience plus superannuation and access to not-for-profit salary packaging up to $15,900

What you’ll be doing

 The Business Quality Analyst role will assist with documenting business / solution requirements, working closely with Business Support teams, Mater DTI and program leads for new data sources, gathering requirements for Power BI reports/dashboards, providing training and work instruction documentation, process mapping, conducting user acceptance testing for new system functionality, managing change & stakeholder management and continued process improvement as part of the Business Support roadmap of initiatives.

This role will have a major focus within the current Microsoft technology ecosystem, driving continuous improvement and identifying bugs within the Microsoft Dynamics CRM and associated modules.

For more information specific to the role, please view the PD here – Download File Mater Foundation Role Description_Business Quality Analyst (new role).pdf

About you

You will have 3-5 years demonstrated business system analysis or project management experience using Agile methodology and a proven background in achieving successful project outcomes and abilities in problem solving, and analytical thought processes.


  • Proven understanding, experience and application of the broader Microsoft stack would be an advantage. Including MS365 Dynamics Sales, Fundraising and Engagement, Customer Insights Data and Journeys, Customer Voice, Customer Experience, Office, DevOps and Power BI. (desirable)
  • Experience working within a customer data focused organisation with an excellent understanding of data, data structures and reporting

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

  • Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
  • Access to package meal and entertainment expenses via salary packaging
  • Access to leading education and professional development via Mater Education
  • Access to our Employee Assistance Program and on-site pastoral care teams
  • Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
  • Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
  • Access to on-site, discounted parking
  • Discounted food and beverage at various campus cafés and coffee venues
  • Access to gym, pool and end of trip facilities within our new purpose-built corporate office in Newstead

For further information please contact Sarah Glenville, Senior Manager Business Services, via email

Applications close on 23 July 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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