About the role 

Mater Hospital Brisbane is currently looking for a permanent Quality and Safety Associate based at our South Brisbane campus, whilst full-time position is preferred consideration will be given to part-time.

What you’ll be doing 

• Provide leadership and support to Hospital/Service Quality and Safety Manager and clinical department managers to implement quality and risk management systems and improve quality and safety outcomes; 

• Provide leadership and support to Hospital/Service Quality and Safety Manager and department managers in incident and complaint investigation and coordinate actions to prevent recurrence; 

• Support/ facilitate the implementation of innovation and systems improvement that eliminate/reduce patient harm; 

• Work collaboratively with other clinicians to facilitate process improvement strategies that support patient safety and the achievement of quality and safety goals; 

• Collect and analyse patient safety and clinical outcome data to evidence the effectiveness of the quality and safety system; 

• Evaluate quality and safety outcome data to identify opportunities for continual improvement and make recommendation to relevant hospital committees; 

• Support the Hospital/Service Quality and Safety Manager to improve the effectiveness of the quality system and monitor compliance with policies, the implementation of corrective and preventive actions and survey recommendations.; 

• Work in collaboration with the Hospital/Service Quality and Safety Manager and Hospital Executive to coordinate the implementation of recommendations arising from root cause analysis or other system or case review; 

• Monitor literature and professional organisations for new or revised best practice related to quality and safety; 

• Continuously evaluate and improve the hospital’s quality and safety program based on internal needs and external requirements and standards; 

• Provide education / training related to quality and safety, incident investigation and management and the use of Incident reporting tools as required 

About you 

Ideally, you will also have at least 3 years frontline clinical experience and intermediate Microsoft Office skills in Word and EXCEL especially. Tertiary qualification in a relevant clinical discipline an advantage. 

• Demonstrated experience in developing working relationships to achieved identified outcomes and an ability to work effectively as part of a multidisciplinary team 

• Ability to provide empathetic communication in difficult situations 

• Demonstrated knowledge of and experience in health service delivery with appropriate clinical knowledge, experience and skills is essential including a basic understanding of care processes provided in multiple areas of the hospital 

• Demonstrated experience or a willingness to gain an understanding of quality improvement initiatives and their practical application 

• Demonstrated experience or a willingness to develop analytical skills to trend and interpret data and provide reports on data information used for projects, evaluation and process improvement activities 

Please note that the closing date for this role is Monday the 21^st of October 2024. We may contact candidates prior to the closing date, so please don’t hesitate to apply now!

For further information or a confidential conversation please contact Christine Thompson- Quality and Safety Manager on 3163 6121 or 0466 148 956.