Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.
We are a leader in healthcare, education and research — and that’s because we employ exceptional people.
About the role
Mater Private Hospital is currently seeking an experienced Patient Financial Liaison Officer to join our Inpatient Finance Team at our South Brisbane campus.
The position is permanent full time Monday – Friday, with hours ranging from 700 – 1800 on a rotating roster.
This is an excellent opportunity to bring your knowledge and expertise into a high functioning, multi skilled team.
Salary range: $43.31 - $47.71 (Mater Corporate Admin Level 4) per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
The Patient Financial Liaison Officer is responsible for accurate billing/estimates for Private Patients whilst delivering exceptional customer service to Mater Staff, Health Practitioners, and the wider Health Community.
- Your main responsibilities will include (but not be limited to):
- Undertake Health Fund eligibility checks for all private patients wishing to utilize Private Health Insurance for their inpatient admission at the Mater Private Hospital
- Prepare cost estimates for private patients admitting to the Mater Private Hospital to ensure patients are aware of any out-of-pocket expenses.
- Ensure appropriate Informed Financial Consent paperwork is prepared for each private patient admission.
- Liaise with Patients, Internal Departments, Medical Consultants in relation to a patient’s level of coverage.
- Always deliver exceptional Customer Service to internal and external clients
- Answer and respond to telephone enquiries from both patients and Medical Officer’s Room’s
- Discuss financial implications with patients/family members, explaining their options (Private/Public admission)
- Banking
About you
To be successful, you will require:
- Previous Medical Billing and Health Fund experience
- Mid-level Technology/Computer use and knowledge/ability to learn new software
- Demonstrable knowledge of Health Funds legislation and guidelines
- Previous experience working in a Health-Related environment
Why join us?
Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.
We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE
- Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
- Access to package meal and entertainment expenses via salary packaging
- Access to leading education and professional development via Mater Education
- Access to our Employee Assistance Program and on-site pastoral care teams
- Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
- Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
- Access to on-site, discounted parking
- Discounted food and beverage at various campus cafés and coffee venues
Applications close Wednesday 18th September 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.
For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.
