About the role 

Mater Pathology is looking for a Billing Officer to join the team for a fixed term contract until 30 June 2025. Based at our South Brisbane campus, this role will report into the General Manager of Mater Pathology. 

This role is responsible for the processing of overdue debts as part of the Pathology billing team to ensure accurate and timely invoicing.  The role will be responsible for debt management. The Billing Officer will work Pathology Billing Team to review, monitor and action overdue payments to ensure timely collection of outstanding debt. 

Salary range: $38.81- 43.16 per hour (MCAS Level 3) plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits!  

What you’ll be doing 

•  Ability to understand and interpret Medicare billing requirements 
• Processing of accounts and assist with the resolution of account queries for patient and Health Funds 
• Liaise with patients, internal departments, Medical Consultants, Collectors, laboratory staff and external organisation relating to fees and charges 
• Ensure all pathology billing is compliant to Medicare Schedule requirements
• Ensure all clinical data is correct, accurate and reliable
• Presenting analysed results 
• Maintain a safe and clean work environment. 
• Maintain patient confidentiality. 
• Deliver exceptional customer service to internal and external customers and be able to reflect this on the phone 

About you 

• You will have a background in pathology or other healthcare services and experience in Medicare billing. 
• High level of skills in the operation of a Laboratory Information System 
• Strong verbal and written communication skills 
• An analytical mind and inclination for problem-solving 
• Attention to detail 
• Sound knowledge of pathology and billing practices 

 Why join us? 

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals. 

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE 

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay 
• Access to package meal and entertainment expenses via salary packaging 
• Access to leading education and professional development via Mater Education 
• Access to our Employee Assistance Program and on-site pastoral care teams 
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other 
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport 
• Access to on-site, discounted parking 
• Discounted food and beverage at various campus cafés and coffee venues 
• Access to gym, pool and end of trip facilities within our new purpose-built corporate office in Newstead 

Applications close on Thursday 20th February.  Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW! 

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies. 

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered. 

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates. 

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.