About the role

Mater Health is looking for a Food Services Team Leader – Operations to join our team! Based at our South Brisbane campus, this full-time role is covering parental leave for 12 months.

The Team Leader - Operations is responsible for managing the operational requirements of patient foodservices across kitchens at South Brisbane Campus. The primary focus of this role is to ensure high quality, effective and efficient operation of foodservices at South Brisbane with a strong customer focus to deliver organisation and patient outcomes aligned to Mater strategic goals. 

Salary range: $94,925 - $100,070 (OO6) per annum plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

Reporting to Manager, Food Services, the team leader provides operational advice and information for decisions in regard to patient foodservices and provides leadership to foodservices teams including Food Service Supervisors, Food Service Assistants and Dining Hosts. The team leader is responsible for:

• Day to day operations of an effective and efficient meal service to all Mater patients
• Leadership to the Food Service operations team, including rostering, scheduling and workplace health and safety for foodservice staff
• Ensuring exceptional standards of customer service provision through Food Services for all Mater patients
• Reporting on operational budget including resource assets and leave requirements/ liabilities for all staff within team

About you

Must have three (3) years’ experience in a leadership or supervisory position and a Food Safety Supervisor Certificate. You will also meet the below criteria:

• Qualifications in Business Management, Hotel Management (Desirable)
• Demonstrated understanding and knowledge of contemporary kitchen operations with a strong customer service focus
• Demonstrated ability to review and analyse data and report against budget
• Knowledge of risk management and required safety standards
• Proficient in the application of computerised information systems and applications including Microsoft Word and Excel
• Demonstrated ability in organisational rostering and management of staff

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Enhance your expertise and credentials with exclusive discounts on postgraduate certificates through our university partnerships
• Discounted food and beverage at various campus cafés and coffee venues

Applications close on Wednesday 23rd April 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.