About the role

The Mater Mothers’ Hospital Administration Team has an opportunity available for an experienced Senior Administration Officer to join their team on a permanent part-time basis, working a 9-day fortnight.

The Senior Administration Officer plays a key role in the delivery of exceptional service to Mater Mothers’ Hospital. The core function of the role is to provide administrative support and customer service to patients, staff and visitors but ensuring smooth and efficient operation of the service.

The role works closely with the Clinical and Administration Teams at Mater Mothers.

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits!   benefits! 

• Provide exceptional front line customer service to all patients, staff and visitors that attend Mater Mothers Hospitals
• Provide telephone support both external and internal enquiries
•  Ensure accurate patient records in Mater’s patient administration system
• Perform registrations, admissions, transfers and discharges both public and private patients
• Create, prepare and manage current attendance records to ensure safe keeping of clinical documents and timely scanning
• Filing, faxing, scanning, photocopying and other clerical support tasks
•  High level understanding of patient and record privacy legislation and Mater’s policy regarding disclosure
• Understanding of informed financial consent and online eligibility checks for private patients
• Identify, report, respond to and rectify workplace health and safety (WHS) concerns from within own reporting structure
• Taking payments

About you

To be successful in this role you will meet the following in the following:

• Maintain a high level of confidentially of both personal and financials within the business
• Maintains up to date knowledge on procedures and policies of the work area/s
• Ensure effective, accurate and timely communication with staff and clients, communicating with professionalism, sensitivity and discretion
• Ensure accurate data entry using appropriate electronic systems
• Exercise judgement and initiative within define procedures, precedents, guidelines and instructions
• Maintain a safe working environment complying with Workplace Health and Safety and anti-discrimination policies
• Support and assist other team members within the business as required
• Comply with and adhere to Mater Health Services and the private practice policies, procedures, standards and legislation relevant to the role and business unit

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Monday the 26^th of January 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.