Food Services Assistants - Gold Coast
- Gold Coast, QLD, Australia
- Casual
About the role
Mater Private Hospital Gold Coast is seeking Food Services Assistants to work within our Hospitality team on a casual basis. Our Hospitality team prides themselves on offering a work/life balance to ensure strong job satisfaction. We’re bringing more hospitality, less hospital to our patients – if you’re passionate about service and take pride in the details, this is the role for you!
Based at our Gold Coast Campus, this role will be part of our state-of-the-art 339 bed facility located in Southport. This facility was established in 2016 and offers a wide range of specialities across Emergency, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastics, ENT, General Surgery, Obstetrics, Cardiac Care and Oncology.
Salary range: $32.02 - $34.53 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
As a Food Services Assistant at Mater Private Hospital Gold Coast, you’ll help deliver safe, efficient, and high-quality meal services to our patients. You’ll work as part of a supportive kitchen team to prepare, deliver, and clean up meals — ensuring every patient receives compassionate, timely service that meets our food safety and quality standards.
In this role, you will:
- Assist with preparing and serving patient meals, including beverages, salads, and soft diets
- Deliver and collect meal trays, greeting patients courteously and following safety and infection control protocols
- Support all kitchen operations — plating, dishwashing, cleaning, and food prep
- Follow food safety and hygiene procedures and report risks or equipment issues promptly
- Maintain a clean, organised work area and contribute to a positive, team-focused environment
About you
You’re a reliable, team-oriented person who takes pride in supporting others and delivering great service. You enjoy working in a busy, hands-on environment and understand the importance of safe food handling and patient care. This role involves a significant amount of walking, and it is essential that you can safely perform all associated duties.
Please note - The preferred applicant will need to have the ability to work a minimum of 25 hours per week.
You will have:
- Completion of Food Safety & Hygiene Training (and annual update)
- Experience in food service or hospitality (healthcare experience highly regarded)
- Understanding of food handling and storage standards
- Strong communication skills and a positive, service-focused attitude
- The ability to stand for long periods and perform manual tasks safely
Why join us?
Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.
At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.
What’s in it for you?
- Career growth opportunities across healthcare, corporate, research and leadership pathways
- Professional development and learning through Mater Education and internal development programs
- Generous salary packaging to help maximise your take-home pay
- Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
- Fitness Passport access and a range of lifestyle, retail and travel discounts
- Discounted parking and reduced prices at Mater cafés and coffee outlets
- A supportive culture where your contributions are recognised and your development matters
Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.
Be part of something bigger. Make your move with Mater. #GetBetterWithMater
Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW.
Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.