About the role

Mater currently requires an experienced Allied Health Assistant to join our Mater Springfield team, on a permanent full-time basis.

Mater Health Hub Springfield is located in Springfield Central, a 5 minute drive from Mater Private Hospital Springfield.  Mater Health Hub Springfield delivers an integrated health service to the residents of Greater Springfield covering a range of Specialist and Allied health services.

The successful candidate must have availability Monday-Friday and will primarily support the administrative duties for Allied Health in the centre such as following up on patient referrals, patient bookings, and billing. You will also assist in facilitating Allied Health group classes, and managing equipment in the centre.  You will work closely with the Manager, Mater Health Hub Springfield to ensure excellent customer service is provided to patients accessing Allied Health Services and a range of supportive administrative duties.

Salary range: $32.23 - $33.66 per hour plus superannuation and access to not-for-profit salary

Key tasks in the role include:

• General reception duties, patient bookings and billing.
• Answering phone and email enquiries about the service.
• Provide excellent customer service to all incoming patients accessing Allied Health Services.
• Assist in delivery of therapy services and running group sessions devised by therapists.
• Monitoring and care of clinical equipment, therapy material, educational resources, and assist with equipment purchasing.
• Maintain designated clinical areas, facilities and equipment in a safe and clean condition.

About you

To be successful in your application, you will have:

• Administration experience, ideally in medical/health administration.
• A certificate III or IV in Allied Health Assistance desirable.
• Possession of a valid open driver’s licence.
• Advanced communication skills, including the ability to communicate with clients, carers and service providers and respond to competing demands.
• Flexibility – able to adapt to changing priorities throughout the day and maintain composure and an excellent standard of customer service at all times.
• Demonstrated experience working in a patient environment (with inpatients, day patients, or outpatients).
• Ability to actively participate in a team.
• High level of computer skills.
• Highly competent organisation and time management skills.

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues

Applications close on Monday 6 May at 11.59pm. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.