About the role

An exciting opportunity has become available as Car Parks Manager. This position will be offered on a permanent full-time basis working 38 hours per week, based at South Brisbane.

The Car Park Manager role ensures the smooth and efficient operation of Mater Car Parks across Queensland located in busy healthcare settings. The Car Park Manager provides operational management ensuring the responsibilities of managing the physical environment, people, processes, and technical elements are achieved.

Salary range: $39.36 - $43.39 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900

What you’ll be doing

This role will lead a high-performing team, handle customer issues, drive financial success, manage compliance, and risk, and collaborate with various internal and external stakeholders.

The Car Park Manager will be accountable for team performance driving standards of excellence across the team to deliver commercial success. The role will work under limited direction navigating complex systems and mechanics and have review and control of all car park operational budgets.

Your key accountabilities will include:

•  Utilise extensive knowledge and expertise in complex systems and mechanics to manage the smooth running of 6 car parks across SEQ and Townsville with a capacity of 5000+ vehicles in busy healthcare settings, meeting operational targets and objectives
• Independently manage day-to-day operations ensuring efficient processes, proactively solve problems to maintain uninterrupted service, and maintaining overall operational awareness among the team
• Coordinate planning to mitigate disruptions and minimise impact on clinical services, staff and visitors
• Partner with relevant teams to uphold and enhance safety standards within the car parks are maintained and escalate issues appropriately in a timely manner
• Provide on-call support for the response or coordination of timely resolutions for escalated incidents

About you

To be successful in this role, you will always be looking forward and can change direction easily when and where needed – with the customer journey at the forefront, making their parking experience seamless. 

You will be a passionate, innovative and a customer experience focused individual who enjoys working in a dynamic and high performing team culture. You will also have the following:

Essential

• Proven experience in staff management, with a minimum of 3 years of relevant experience
• Experience using Skidata or similar high volume transaction system
• Excellent communication skills, both written and verbal, to effectively interact with team members, clients, and stakeholders
• Strong client liaison skills to address car parking issues and complaints promptly and professionally

Desirable

• Ability to analyse and interpret financial and business data to inform decision-making and contribute to financial success.

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues

Applications close on 8th May 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

For further information regarding this position please contact Karen Toscano
on 07 3163 3747

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.