About the role

Mater Private Hospital Townsville has an exciting opportunity for an experienced Patient Services Officer to join our busy Patient Services Department. This is a Casual opportunity with up to 24-32hours of work available per week. We are looking for someone who is flexible with their working hours. Shift times range from 5:45am through to 10pm Monday - Sunday.

The Patient Services teams are accountable for the end-to-end patient journey. These key functions include theatre bookings/administration, patient registration, admissions and customer experience, ward reception, health records, patient billings, public contracts and sessional suites. 

Salary range: $31.24 - $36.44 per hour plus 25% casual loading plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

Tasks may include but are not limited to;

• Patient admission, discharges and transfers
• Work within an interdisciplinary team environment and is responsible for the efficient, accurate and timely provision of a range of administrative services.
• Structure clinics for outpatient appointments
• Maintain effective relationship with consultants
• Medical record preparation, tracking, filing and maintenance
• Assisting with patient billing
• Wayfinding and general enquiries.

About you

To be successful in this role, you will possess:

• Demonstrated ability to work methodically with speed, efficiency, and exceptional attention to detail in a time-pressured environment.
• Proven experience working in an administrative role within a medical or hospital environment or extensive data entry experience.
• Sound computer literacy and numeracy skills, well-developed keyboard skills, and familiarity with patient administration systems.
• Sound written and verbal communication skills with internal and external stakeholders.
• Demonstrated effective interpersonal skills and ability to work under the direction of others in a multidisciplinary team environment. 

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national businesses/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking

Applications close on Friday 28^th February 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates. For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage