Mater Private Hospital Rockhampton is looking for a Hospital/Service Quality and Safety Manager to join the team. Reporting to the General Manager, this is a permanent, full-time role.

Salary: Commensurate with experience plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing 

This position reports directly to the General Manager and is responsible for activities relating to Quality and Clinical Safety Management, and accreditation, across the hospital/service, which are essential to the licensing, service level agreements and contracts. The position will be embedded within the services it works with, responsible for all aspects of clinical quality and safety for that service. This may also include portfolios of interest to drive change across Mater Health, e.g. clinical care standards etc.

With a focus on quality systems, consumer experience and managing clinical risk/safety this role will work collaboratively with staff and managers/clinicians to ensure quality governance systems are in place, clinical risk frameworks are functioning effectively, and there is a continuous improvement cycle in the delivery of high-quality healthcare. 

About you 

Relevant qualification and/or substantial work experience (up to 5 years) in managing organisational clinical governance/quality systems. 

• Experience in the healthcare sector
• Postgraduate qualifications in related field
• Demonstrated experience in leading, implementing and maintaining a quality management system and executing quality improvement measures
• Demonstrated experience in evaluating workplace practices against accreditation standards, quality systems and organisational policies and procedures
• Demonstrated experience in risk and change management; Skills & Knowledge
• Sound knowledge of the processes involved in maintaining accreditation status and compliance with accreditation standards
• Demonstrated leadership skills and the ability to influence others
• Advanced computing skills using a suite of software and ability to interrogate data
• Excellent interpersonal skills and the ability to build productive professional relationships
• High level written communication skills (including report and policy writing)
• Proven conceptual and analytical ability, initiative and independent judgement (including audit experience)
• Demonstrated planning and policy development skills
• Knowledge and understanding of healthcare sector in particular policies and practices that effects quality and clinical risk;
• Contemporary quality and clinical risk management knowledge.

Why join us? 

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Enhance your expertise and credentials with exclusive discounts on postgraduate certificates through our university partnerships
• Discounted food and beverage at various campus cafés and coffee venues

Find out more about living in Central Queensland/North Queensland by visiting our Local Living page.

Applications close on Sunday 27 April 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.