About the role
Mater Private Hospital Brisbane is seeking an experienced and motivated Senior Administration Officer – Ward Clerk to join our 9 East Surgical Ward in a full-time, permanent position. Working Monday to Friday in 8-hour shifts, you'll be an essential part of our Inpatient Administration Team, providing exceptional support that enhances operational efficiency and contributes to an outstanding patient and family experience. This is a fantastic opportunity to join a professional and collaborative team dedicated to delivering exceptional care and service across Mater.
Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
In this role, you will provide high-quality administrative support to ensure efficient daily operations on Ward 9 East and an exceptional service experience for patients, staff and visitors.
Key responsibilities include:
- Managing ward reception services, patient admissions, discharges and transfers with accuracy and confidentiality.
- Delivering strong customer service and effective communication with patients, clinicians and visitors.
- Providing timely administrative support to the Nursing Unit Manager and clinical team in line with ward procedures.
- Performing data entry, health fund checks, payments, banking tasks and maintaining accurate records across hospital systems.
- Coordinating bookings, purchasing, inventory control, maintenance scheduling and meeting administration.
- Remaining calm and responsive during emergency situations and exercising sound judgement when problem-solving.
- Supporting compliance, safety reporting, and continuous improvement initiatives as directed by the Team Leader/Manager.
About you
You are an organised, confident and service-driven administrator who thrives in a busy clinical environment and takes pride in supporting exceptional patient care.
To succeed in this role, you will have:
- High-level customer service, written and verbal communication skills.
- Demonstrated experience providing efficient and accurate administrative support within a fast-paced environment.
- Strong ability to liaise effectively with staff at all levels, patients and visitors while maintaining discretion and professionalism.
- Accurate data entry capability and proficiency in Microsoft Office and hospital/departmental software systems.
- Ability to prioritise workloads, meet deadlines and adapt to competing demands.
- Capacity to work both independently and as a senior, supportive member of a high-performing team.
- Previous experience in healthcare administration (highly regarded).
Why join us?
Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.
We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great food with reduced prices at our campus cafés and coffee spots
- Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.
Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE
Applications close on Friday 12th December 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.
For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
Please be advised that our recruitment process may be temporarily paused for the holiday period. If this is the case for the role you have applied for, we may not start contacting applicants until January 2026. We appreciate your patience and look forward to connecting with you at that time
