About the role
Mater Hospital Brisbane has an opportunity available for an experienced Senior Administration Officer to join our Emergency Department. This role will be recruited on a permanent part time basis, 32 hours per week.
As a Senior Administration Officer, you will be responsible for overseeing and coordinating administrative activities within the Emergency Department. You will play a vital role in ensuring the smooth operation of the department, providing support to medical staff, and delivering outstanding service to our patients.
Shifts are 8 hours in total and all staff are expected to be available across the 24/7 rotating roster. This is inclusive of mornings (as early as 5am), afternoons (from 1.30pm) and nights starting from 6pm) and also is inclusive of all public holidays and weekends.
Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
In this role, you will provide high-quality administrative support that ensures the Emergency Department operates smoothly and efficiently. Your key responsibilities include:
- Providing exceptional customer service to patients and clients
- Processing patient admissions, transfers and discharges, and preparing clinical forms
- Providing administrative support to clinical staff
- Maintaining a high level of discretion and confidentiality, complying with administration and financial policies and procedures, and keeping accurate, current and accessible files—including records of relevant meetings and discussions
- Demonstrating highly developed written communication skills, including the ability to draft routine correspondence on behalf of senior management
- Providing administrative assistance to other senior staff and others as requested
- Exercising judgement to resolve immediate problems in situations where precedents are not yet established and procedures are undefined
About you
You will be a proactive, organised and customer-focused administrator who thrives in a busy, fast-paced clinical environment. To be successful in this role, you will bring:
- Extensive experience in medical administration support
- Highly developed time management and organisational skills
- Strong computer skills, including competence with Patient Administration systems (or the ability to quickly learn new systems)
- Excellent customer service and interpersonal communication skills
- The ability to organise and prioritise work effectively within a demanding environment
Why join us?
Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.
We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great food with reduced prices at our campus cafés and coffee spots
- Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.
Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE
Applications close on Monday 5th January 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.
For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
Please be advised that our recruitment process may be temporarily paused for the holiday period. If this is the case for the role you have applied for, we may not start contacting applicants until January 2026. We appreciate your patience and look forward to connecting with you at that time
