About the role
Mater Private Hospital Brisbane has an excellent opportunity for an enthusiastic Senior Administration Officer to join the Inpatients Administration Team, working part-time in a hybrid role. The successful candidate will cover the Central Staffing Office and as a Ward Clerk/Administrator in the Mater Private Hospital.
This Senior Administration Officer role is a permanent part-time opportunity (53.2 hours a fortnight) and will see you working varied day shifts between 630 - 1500 and possibly an occasional Saturday 800 - 1200. Flexibility in availability will provide opportunities for extra shifts.
Your experience and organisational skills will see you become an integral part of the team that is committed to delivering outstanding care and improving the experience and outcomes for patients.
Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
In this role, you will provide high-quality administrative support that ensures smooth operations, exceptional service, and effective coordination across wards, departments, and staffing functions. You will:
- Provide confidential, accurate, and efficient administrative support across multiple wards and departments while representing Mater with professionalism and compassion to staff, patients, and visitors.
- Communicate clearly, sensitively, and with discretion, ensuring timely information flow to clinical teams, patients, and stakeholders.
- Perform a wide range of administrative duties in line with departmental policies and procedures, working closely with Nursing Unit Managers, Clinical Teams, and the CSO Manager.
- Accurately manage patient admissions, discharges, and transfers using network-based information systems to support safe and efficient patient flow.
- Liaise with department managers, Team Leaders, and external agencies to support safe hospital staffing, including confirming hours worked, capturing cancellations, and ensuring correct billing.
- Review, verify, and approve timecards, and support the maintenance of relief and casual rosters in collaboration with the CSO Manager.
- Attend daily hospital safety huddles to report on staffing status, identify risks, and escalate concerns as required.
- Remain calm, composed, and solutions-focused in emergency situations, demonstrating the ability to think on your feet.
- Apply sound judgement to resolve immediate issues where precedents may not exist or procedures are not clearly defined.
- Build positive, collegial relationships with Mater staff, agency personnel, and all stakeholders.
- Manage your own roster, mandatory training, and ongoing professional development proactively.
About you
The successful candidate will bring strong communication skills, a high standard of customer service, and the ability to deliver organised, accurate, and efficient administrative support. You will:
- Demonstrate exceptional customer service along with strong verbal and written communication skills.
- Be able to provide timely, well-organised, and effective administrative support in a busy environment.
- Communicate confidently and professionally with staff, patients, and visitors at all levels.
- Complete accurate data entry and possess a high level of proficiency in Microsoft Office applications.
- Effectively plan, organise, and prioritise your workload within fast-paced and demanding settings.
- Ideally bring previous administration experience within a healthcare environment, noting that while not essential, it is highly regarded.
- Contribute positively to Mater’s Administration Services Team, supporting the delivery of exceptional service and patient care.
Why join us?
Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.
We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great food with reduced prices at our campus cafés and coffee spots
- Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.
Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE
Applications close on Thursday 15th January 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.
For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
