Mater Hospital Springfield is seeking applications for Protective Services Officers to join us in a mixture of permanent, part-time and full-time roles. Based at our Springfield campus, these roles will be part of a landmark moment in Queensland healthcare at Mater Hospital Springfield — opening early 2026. This state of the art facility will meet the needs of the growing Greater Springfield region. With a mix of public and private beds across ICU, maternity, emergency and medical, surgical services, it’s set to care for over 200,000 patients annually.

Note: These roles will start early March to Mid-April.

Salary range: $34.87 - $36.55 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

The Protective Services Officer (Fire safety & Security) at Mater Hospital Springfield will ensure the security and safety of people and assets across Mater campuses, conducting First Responder actions, performing audits (Fire & Security) and ensuring compliance with all relevant policies, procedures, and work instructions.

• Promote a "service first" philosophy for Protective Services aligned with Mater's consumer experience goals
• Support service planning and operational initiatives for continuous improvement in line with organisational objectives
• Foster relationships with stakeholders and drive process change for exceptional customer service
• Monitor security systems and control Protective Services activities
• Attend to security incidents and conduct security-related duties
• Maintain key relationships, provide constructive feedback, and ensure accountability for goal attainment within Mater

About you

The ideal candidate will hold a current Security Officer / Crowd Controller License and Certificate 2 Security Operations / Guarding.

• Minimum 2 years of experience in a similar role
• Competent in Microsoft Office (Word/Excel) and possess a current Driver’s License
• Excellent verbal and written communication skills with a high customer service orientation
• Working knowledge of relevant legislation codes and standards
• Industry experience in a similar role, preferably in the health sector or large campus setting
• Knowledge of risk management principles and guidelines in accordance with AS/NZS ISO 31000:2009

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Wednesday 4th February 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.