About the role

We currently have an exciting opportunity for an experienced Senior Administration Support Officer to join the team at Mater Private Hospital Springfield on a permanent full-time basis, 38 hours per week. This role involves providing administrative support within theatre bookings. You’ll be part of a welcoming, patient-centred team that values excellence, teamwork, and compassion.

Mater Private Hospital Springfield is a state-of-the-art 80-bed facility providing a range of medical and surgical services, including a combination of overnight and day medical/surgical beds, and a day oncology unit within a dedicated cancer care centre.

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

• Manage, organise and provide confidential administrative support to ensure maximum utilisation of public theatre sessions
• Assist in the preparation of waiting list reports, theatre schedules and other associated correspondence on a range of surgical and procedural service issues.
• Ensure compliance of the guidelines for booking of patients onto the waiting list in accordance with the QH Elective Surgery Policy.
• Ensure effective, accurate and timely communications with staff and clients, communicating with sensitivity and discretion.
• Assist with accurate data entry of using electronic systems
• Ensure support of other administration staff within Surgical and Procedural Services unit.
• Providing exceptional customer service to patients and clients.
• Maintain a high level of discretion, sensitivity, and confidentiality, complying with administration and financial policy and procedures.
• Manage, organise and provide confidential administrative support to the department, ensuring areas are efficiently managed and represented with strong customer focus to staff, patients, clients, and visitors with effective communication between various sections within the hospital.
• Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined

About you

• Highly experienced in providing medical administrative support
• Highly developed time management and organisational skills
• Strong computer skills including competence using Patient Administration systems (or the ability to quickly learn new systems)
• High level of customer service, verbal and written communication skills, including a demonstrated ability to communicate effectively with all levels of staff, patients and visitors.
• Able to organise and prioritise work effectively within a busy, fast-paced, demanding environment
• Available for all shifts across a 5-day working week between the hours of 7am to 6pm

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Sunday 8th February 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.