About the role

Mater Health has an exciting opportunity for an experienced Business Services Coordinator to join our Business Services team in a full-time, permanent capacity.

This pivotal leadership role sits at the centre of Mater’s revenue cycle, coordinating billing operations, strengthening commercial provider relationships, and leading a high-performing business services team. It’s an excellent opportunity for a motivated leader who enjoys driving continuous improvement while supporting the delivery of exceptional patient and stakeholder experiences.

Salary range: $54.57 - $59.38 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

In this role, you will provide operational leadership and oversight of Mater’s business services and billing functions, ensuring compliance, efficiency, and strong financial outcomes.

• Lead and coordinate end-to-end revenue cycle and billing processes across Mater Hospitals Brisbane, Springfield and Mothers
• Maximise revenue and cashflow through effective billing practices, KPI management, and continuous improvement initiatives
• Provide leadership, coaching, and performance management for the Business Services team
• Manage and maintain strong commercial relationships with Medical Officers, private health insurers, Medicare, and internal stakeholders
• Resolve complex billing and invoice disputes while maintaining positive stakeholder relationships
• Oversee month-end processes, reporting, and data-driven decision making
• Ensure compliance with relevant legislation, contracts, policies, and governance requirements

About you

You are a confident and collaborative people leader with strong technical expertise in health billing and a passion for delivering high-quality business services.

• Minimum 5 years’ experience in health-related billing, ideally in a supervisory or leadership role
• Proven experience leading teams and coordinating complex operational workflows
• Strong understanding of healthcare billing legislation, contracts, and compliance requirements
• Demonstrated ability to build and maintain effective commercial and clinical relationships
• Excellent communication, problem-solving, and stakeholder engagement skills
• A continuous improvement mindset with the ability to analyse data and drive performance outcomes

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close on March 6th. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.