Mater Hospital Springfield is seeking applications for Senior Administrative Officer – Interpreter Coordinator to join us at Language Services in this 0.5 FTE part-time position (Monday to Friday AM only). Based at our South Brisbane campus, this role will be part of a team in assisting in coordinating interpreters for a landmark moment in Queensland healthcare at Mater Hospital Springfield — opening early 2026. This state of the art facility will meet the needs of the growing Greater Springfield region. With a mix of public and private beds across ICU, maternity, emergency and medical, surgical services, it’s set to care for over 200,000 patients annually.

Salary range: $39.79 - $44.25 per hour (MCAS Lvl 3) plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits! 

What you’ll be doing

As the Senior Administrative Officer – Interpreter Coordinator, you will play a key role in ensuring patients who are Deaf or have limited English proficiency receive equitable, high-quality care. You’ll coordinate daily interpreting services across Mater Health, supporting clinicians, patients, and interpreters to ensure smooth and efficient communication throughout the organisation.

Your role will combine service coordination, administrative excellence, and a strong commitment to patient experience.

• Managing interpreter bookings and schedules through the Interpreter Management System (IMS)
• Providing responsive and professional support to staff, patients, and interpreters
• Monitoring, verifying, and processing interpreter service records and invoices
• Ensuring interpreters are efficiently allocated to meet patient and clinical needs
• Maintaining accurate documentation and data for reporting and service evaluation
• Responding to enquiries and feedback with a high level of cultural sensitivity
• Identifying opportunities for process improvement and service innovation

About you

You are a highly organised, detail-oriented professional who thrives in a fast-paced environment and takes pride in delivering exceptional service. With excellent communication skills and strong cultural awareness, you work effectively across diverse teams and are passionate about improving patient access and experience.

• Proven administrative or coordination experience, ideally in a healthcare or service delivery setting
• Strong interpersonal and communication skills, with a customer-focused approach
• Ability to manage competing priorities and work independently under pressure
• Sound computer literacy, including proficiency in Microsoft Office and database systems
• Commitment to confidentiality, integrity, and quality improvement
• A proactive and adaptable mindset, aligned with Mater’s Mission, Vision, and Values

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

For more information regarding the role, please contact Ling Ling Holloway on 07 3163 8022 or email: lingling.holloway@mater.org.au

Applications close on Friday, 20th March 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.