About the role

Mater Health is seeking a dedicated Administration Officer to join our Administration Services team at the South Brisbane campus on a casual basis. There are multiple vacancies available to join our team casually.

Join a busy and dynamic environment where your organisational skills and patient-first approach will make a real difference across both our wards and procedure areas. In this role, you will support the efficient running of the unit while helping create a welcoming and positive experience for patients, their families, and clinical staff.

Salary range: $32.02 – $37.35 per hour plus superannuation and casual loading and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits!  

What you’ll be doing

You’ll provide high-quality administrative support that underpins safe, efficient, and patient-centred care within the unit, including:

• Coordinating patient admissions, discharges, and updating related documentation
• Providing reception/administration support, including patient check-ins, health fund verification, Medicare verifications and payments
• Providing Exceptional Customer Service to patients and clients
• Maintaining accurate records and data within hospital information systems
• Supporting clinical staff with timely administrative assistance and information flow
• Managing filing, correspondence, and record management in line with policy and compliance requirements
• Contributing to smooth daily operations by identifying and resolving administrative issues promptly
• Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current, and accessible files, including maintenance of patient records for discharge
• Working collaboratively with the broader Administration Services team to support service delivery and patient experience

About you

You are a proactive and organised administrator who takes pride in delivering excellent service and supporting others to do their best work, and you will bring:

• Previous administrative experience, ideally within a healthcare or clinical environment
• Strong attention to detail and the ability to manage competing priorities efficiently
• Excellent communication and interpersonal skills, with a patient-centred approach
• Confidence using Microsoft Office and health information systems (or similar)
• The ability to work both autonomously and collaboratively within a multidisciplinary team
• Flexibility to work across a 6 day roster (Monday – Saturday) between 6.30am-7pm.
• A commitment to Mater’s Mission, Values, and behavioural standards, with safety and service excellence at the forefront

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Wednesday 22nd April 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW.

Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.