About the role

The Mater Hospital Administration Team has an exciting opportunity for an experienced Senior Administration Officer to join the Planned Care team within the Appointment Management and Gynaecology Oncology Service in a permanent full-time capacity

This role is based at Mater’s South Brisbane Campus. You will work predominantly day shifts on Monday – Friday working a 7.36hr shift. The successful candidate will require availability from 7am - 4:30pm. Our clinics are open 6am-6pm, you might be called to work outside your usual hours if required by the clinic. 

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

 What you’ll be doing:

• Provide administrative coordination and support for multidisciplinary case conferences (MDCCs)
• Ensuring referrals, appointments, patient records and meeting documentation are managed accurately and within required timeframes for the Gynae Oncology Service
• The role supports clinicians by coordinating meeting logistics, facilitating communication and ensuring all outcomes and follow-up actions are completed, contributing to efficient service delivery and continuity of patient care
• Provide exceptional customer service to patient and clients
• Record outpatient service events in accordance with hospital guidelines and clinical timeframes
• Liaise effectively with clinical and administrative staff to ensure accurate scheduling
• Ensure referrals and waitlists are managed appropriately in accordance with relevant policies
• Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, and maintain accurate patient information in hospital systems such as IPM and Verdi
• Identify and escalate booking conflicts, access issues, or capacity constraints to relevant Administration Coordinators or managers
• Comply with privacy and confidentiality requirements and uphold professional standards in all communications
• Maintaining and meeting multiple KPI’s on a daily basis

About you:

• Experienced in customer service and administration 
• Highly developed time management and organisational skills
• Strong computer skills including competence in using Excel, and Patient Administration systems (or the ability to quickly learn new systems)
• Excellent customer service and interpersonal communication skills
• Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment
• Availability for all shifts across a 5-day working week between 6am to 7:00pm
  

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Monday 3rd August 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.