About the role

Mater Hospital Brisbane has an exciting opportunity for a Senior Administration Officer to join the team at Catherine's House in a part-time (16 hours per week), maximum-term contract for 6 months.

This is a unique opportunity to support Australia's first dedicated public perinatal mental health mother-baby unit, providing high-quality administrative support that helps deliver exceptional care to mothers, babies and families. Working as part of a collaborative multidisciplinary team, you'll play an important role in ensuring the smooth day-to-day operation of this world-class service.

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

You will provide professional administrative support across a busy healthcare environment, helping ensure patients, families and clinicians receive a seamless experience. Responsibilities include:

• Provide high-quality administrative support across Catherine's House services
• Welcome and assist patients, families and visitors with professionalism and compassion
• Coordinate appointments, bookings and patient administration activities
• Maintain accurate patient records and ensure data is entered promptly and confidentially
• Support clinicians and the multidisciplinary team with day-to-day administrative requirements
• Manage phone and email enquiries while delivering outstanding customer service
• Work collaboratively across administration functions and provide team support and leave coverage as required
• Contribute to the continuous improvement of administrative processes and service delivery

About you

You're a compassionate and adaptable administration professional who enjoys working in a patient-centred healthcare environment and takes pride in delivering exceptional service. You will bring:

• Previous administration experience, ideally within a healthcare setting
• Excellent customer service, communication and interpersonal skills
• Strong organisational skills with the ability to manage competing priorities
• Experience using Microsoft Office applications, including Word, Excel and Outlook
• Accurate keyboard and data entry skills with excellent attention to detail
• Ability to maintain confidentiality and handle sensitive information with discretion
• Experience with patient administration systems or healthcare information systems (desirable)
• Understanding of medical terminology and healthcare environments (desirable)
• A flexible, reliable and collaborative approach, with the ability to work both independently and as part of a team

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Wednesday 12^th August 2026–please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.