About the role

The Mater Hospital Brisbane has an opportunity available for an experienced Senior Administration Officer to join our Emergency Department. This is a permanent part time, 32 hours per week opportunity.

As a Senior Administration Officer, you will be responsible for overseeing and coordinating administrative activities within the Emergency Department. You will play a vital role in ensuring the smooth operation of the department, providing support to medical staff, and delivering outstanding service to our patients.

Salary range: $36.51 - $40.81 per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

This position is a Senior Administration Officer and your role will involve but not limited to: 

• Providing Exceptional Customer Service to patients and clients 
• Processing patient admissions, transfers and discharges and the preparation of clinical forms
• Providing administrative support to clinical staff 
• Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of records of relevant meetings and discussions 
• Continually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of senior management
• Provide administrative assistance to other senior staff and others as requested 
• Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined 

About you

To be successful in this role, you will demonstrate: 

• Highly experienced in providing medical administration support 
• Highly developed time management and organisational skills 
• Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems) 
• Excellent customer service and interpersonal communication skills 
• Ability to organise and prioritise work effectively within a busy, fast-paced and demanding environment 

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues

Applications close Wednesday 13th November 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.