About the role

Mater Health Services has a great opportunity for a Guest Services Assistant to join our Hotel Services team. This is a casual role based in Mater’s South Brisbane Campus.

The positions will work to a rotating roster across 7 days of the week, with shifts rostered to meet the operational requirements of the department. 

Salary range: $30.48 - $33.05 per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

Perform tasks as scheduled in various areas of the hospital and provides support within the Guest Service team to ensure a safe, efficient cleaning and guest service to Mater Patients.

Your duties will include but are not limited to:

• Functions as part of a team that ensures delivery of guest service activities to Mater Health Services is completed within required time frames and at the highest standard
• Understand and works towards achieving all guest service related key performance indicators across all Mater facilities
• Strives to maintain a friendly and cheerful demeanour at all time while on duty to support our patients
• Adhere to all policies, procedures, guidelines and work instructions relevant to guest services
• Adheres to strict cleaning guidelines at all times
• Adhere to all health, hygiene and safety guidelines and report any health and safety risks (including near misses) and equipment failures in a timely manner to your Supervisor
• Complete 3 stage Deprox clean using appropriate Deprox machinery in a safe manner in line with guest services guidelines
• Respect guests rights and the confidentiality of all matters relating to guests, patients, their families and other staff
• Identify and log maintenance items as required

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues

Applications close on 29th November 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.