About the role

Mater Private Hospital Brisbane (PHB) are currently looking for Quality and Safety Associates based at our South Brisbane campus. This role will be offered on a permanent full time basis, 38 hours per week.

This position will report to the MPHB Quality and Safety Manager and as part of the team aid the clinical department managers in the analysis of quality and safety issues identified.

Salary: Commensurate with experience plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

• Assist with the review of clinical incidents
• Assist with the management and review of complaints and compliments
• Assist the implementation of innovation and systems improvement that eliminate/reduce patient harm
• Assist with the collection and analysis of patient safety and clinical outcome data to evidence the effectiveness of the quality and safety system
• Support the Quality and Safety Manager to improve the effectiveness of the quality system and monitor compliance with policies, the implementation of corrective and preventive actions and survey recommendations
• Monitor literature and professional organizations for new or revised best practice related to quality and safety
• Continuously evaluate and improve the hospital’s quality and safety program and provide education / training related to quality and safety, incident investigation and management and the use of Incident reporting tools as required

About you

Ideally, you will also have at least 2 years frontline clinical experience and intermediate Microsoft Office skills.

• Demonstrated experience in developing working relationships to achieved identified outcomes and an ability to work effectively as part of a multidisciplinary team
• Ability to provide empathetic communication in difficult situations
• Demonstrated knowledge of and experience in health service delivery with appropriate clinical knowledge, experience and skills is essential including a basic understanding of care processes provided in multiple areas of the hospital
• Demonstrated experience or a willingness to gain an understanding of quality improvement initiatives and their practical application
• Demonstrated experience or a willingness to develop analytical skills to trend and interpret data and provide reports on data / information used for projects, evaluation and process improvement activities

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues

Applications close 26th January 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.