Ward Clerk / Receptionist

About the role

Mater Private Hospital Townsville are currently seeking an experienced Ward Clerk to join their Patient Services team on a casual basis. This role will be supporting our ICU Unit, with work hours between 7am and 3:30pm Thursday & Friday, with further leave coverage opportunities available.  

The Patient Services team captures, tracks and reports all patient data from pre-admission to discharge aligned with health information standards, health fund and public patient revenue regulations.   This information is analysed and reported to stakeholders to guide the utilisation and efficiency of our hospital services and supports business development decisions with recommendations for process improvement and revenue maximisation.

Salary range: $31.24 - $36.44 per hour plus superannuation plus 24% casual loading and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

As the Ward Clerk / Receptionist you will work within an interdisciplinary team environment and is responsible for the efficient, accurate and timely provision of a range of administrative services. Tasks may include but are not limited to; patient admission, discharges and transfers; medical record preparation, tracking, filing and maintenance; assisting with patient billing; wayfinding and general enquiries.

About you

To be successful in this role you will possess:

• Proven experience working in an administrative role within a medical or hospital environment.
• Sound computer literacy and numeracy skills, well-developed keyboard skills as well as familiarity with patient administration systems.
• Sound written and verbal communication skills.
• Demonstrated ability to work with speed, efficiency and accuracy under pressure.
• Demonstrated effective interpersonal skills and ability to work under the direction of others in a multidisciplinary team environment.
• Availability for an immediate start is highly desirable

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Flexible working arrangements, including work from home options where suitable
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for dining/retail/travel & accommodation/other
• Access to on-site, discounted parking

Applications close on Wednesday 26^th February 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.