About the role

Mater Health is looking for a Service Support Officer to join the Catherine's House Team. This is a casual role working up to 12hr shifts, across a 7-day roster based at our South Brisbane campus.

Catherine’s House for Mother’s, Babies and Families (CHMBF) is a world-class, perinatal and infant mental health service. The integrated model of care provides inpatient and community services to public and private consumers. These services include a 10-bed inpatient mother-baby unit, private day program, and other outpatient services. 

Salary range: 34.02 – 35.66 per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

The SSO will perform tasks as required in Catherine’s House and provide services including housekeeping and cleaning services; waste management services; delivery, collection, and cleaning of any required equipment; maintaining of inventory and food handling. The role includes, but is not limited to:

• Providing operational support to the clinical team to assist in providing an efficient and safe service to consumers and their infants
• Respecting consumer rights and the confidentially of all matters related to consumers and their families.
• Maintaining a high standard of cleanliness, tidiness, and safety within the building whilst adhering to all health, hygiene, and safety guidelines
• Presenting self in a professional manner and adheres to the Mater behavioural standards including the Mater Mission and Values, as well as any other relevant professional and behavioural standards, translating these into everyday behaviour and actions, and holding self and others to account for these standards Performing duties as assigned by clinical staff for the purpose of ensuring the efficient and effective functioning of the work unit
• Ensuring stock of cleaning items are checked and replenished.
• Removal of rubbish
• Participation in food preparation and delivery as directed by clinical staff.
• Adhering to all policies, procedures, and guidelines relevant to role
• Assisting with client activities as required under the supervision of clinical staff
• Functioning as part of a team that ensures tasks and services are completed within required timeframes and at the highest standard
• Reporting any health and safety risks to the NUM during business hours or the Nurse in Charge of shift when outside of business hours
• Transportation of pathology specimens as required
• Responding quickly and positively to changing requirements whether within the department or outside to meet business demands
• Effectively and appropriately communicates with consumers, visitors, and other staff during all interactions and in doing so, contributes to a safe and harmonious environment for all
• Demonstrating an ability to work co-operatively with other team members and to take direction and guidance from others
• Participating in and successfully completing all training requirements relevant to the position, including Mater Health Services mandatory training

About you

Qualifications-

• Nil Qualifications

Other Requirements-

• Current Blue Card • Food Safety Certificate
• The successful candidate will be required to obtain a criminal history check.
• This position requires the incumbent to operate an organisation vehicle and an appropriate licence to operate this vehicle is required, Queensland C Class driver’s licence.

Why join us? 

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Enhance your expertise and credentials with exclusive discounts on postgraduate certificates through our university partnerships
• Discounted food and beverage at various campus cafés and coffee venues

For more information regarding the role, please contact Angela Lane, Nurse Unit Manager, Catherine’s House angela.lane@mater.org.au

Applications close on Friday 21^st March 2025 Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.