Mater’s Insurance Services and Medico Legal functions are looking for a Administration Support Officer to join the team. Based between Mater Newstead or South Brisbane locations, this permanent, part-time role (30.4 hours per week), the core function of the role is to provide the Director of Insurance Services and Legal Counsel – Medico Legal with a high level of administrative support. 

Salary range: $38.81- $43.16 per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits!  

What you’ll be doing

The Insurance Services portfolio is responsible for coordinating the placement of insurance cover across the organisation in addition to the management of insurance claims, emergency response and business continuity planning and the management of fraud.  

The Medico Legal function provides a wide range of legal services across the organisation. 

Some of the key responsibilities will be to provide administrative support with the insurance renewal preparations and presentations to insurers and key stakeholders, in addition to the claims, emergency response and business continuity management portfolios. 

The role also includes the preparation and dissemination of relevant material, and to liaise on behalf of the Legal Counsel – Medico Legal with a range of Hospital employees at all levels, as well as external stakeholders including statutory bodies.  

About you

You will have intermediate Microsoft package skills. You will meet the below criteria:

• Experience using Health Information Systems.
• The ability to balance conflicting demands within tight timeframes.
• Ability to maintain composure and positivity in times of change.
• Demonstrated ability to operate both in a team environment and autonomously using initiative, sound reasoning and strong listening and decision making skills
• Deliver a patient centric approach and have a passion for delivering an exceptional experience.
• Possess excellent written, verbal and communication skills.
• Have a naturally inquisitive nature and drive to understand processes and systems.
• Display strong attention to detail, with the ability to analyse information to identify problems and develop appropriate solutions.
• Proven experience working in a team within the Medical/Healthcare profession (desirable).

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Enhance your expertise and credentials with exclusive discounts on postgraduate certificates through our university partnerships
• Discounted food and beverage at various campus cafés and coffee venues

For more information regarding the role, please contact Michael Scott, Director of Insurance Service on 07 3163 6158.

Applications close on 10 April 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW! 

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.