About the role

The Mater Hospital Administration team has an opportunity available for an experienced Senior Administration Officer to join the Survivorship team which works in alignment with Mater Cancer Care Centre (MCCC).

We have a maximum term full time position available until 30th June 2025 based at Mater’s South Brisbane Campus. 

Salary range: $38.81 per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

The Survivorship clinic is a pilot program that Mater Hospital is running in alignment with our Cancer Care team. The focus is on models of care which can support our patients in their journey. In this pilot program, you are the primary Senior Administration Officer and your role will involve but not limited to:

• Providing Exceptional Customer Service to patient and clients
• Providing administrative support to clinical and medical staff
• Day to day processing and management of referrals, waitlists, appointment, contacting and customer service for these patients
• Very strong communication skills and initiative
• Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current, and accessible files, including maintenance of records of relevant meetings and discussions
• Provide administrative assistance to other senior staff and others as requested
• Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
• Maintaining and meeting multiple KPI’s daily

About you

• Proven experience working in a team within the Medical/Healthcare profession desirable
• The ability to balance conflicting demands within tight timeframes
• Ability to maintain composure and positivity in times of change
• Demonstrated ability to operate both in a team environment and autonomously using initiative, sound reasoning and strong listening and decision-making skills
• Deliver a patient centric approach and have a passion for delivering an exceptional experience
• Possess excellent written, verbal and communication skills
• Have a naturally inquisitive nature and drive to understand processes and systems
• Display strong attention to detail, with the ability to analyse information to identify problems and develop appropriate solutions

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Sunday 11^th May 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.