CSR Manager

About the role

Mater Pathology has an exciting opportunity for an experience Scientist to join the team as our CSR Manager. This is a permanent full-time role working 38 hours a week, where you may be required to work across all shifts including evenings and over nights.

The CSR Manager will be a leader in the Central Specimen Reception processes associated with delivering a quality, efficient diagnostic laboratory service to Mater patients and customers.  This role requires detailed knowledge of the laboratory testing processes and requirements for accurate and consistent data entry.

Salary range: $73.12 - $76.30 per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits!

What you’ll be doing

• Lead Central Specimen Reception processes for efficient laboratory service delivery
• Supervise data entry and laboratory testing processes for accuracy and consistency
• Collaborate with Pathology Director to streamline communication with referrers
• Manage team of laboratory assistants and scientific support staff for efficient workflow
• Ensure compliance with NATA, NPAAC, and Medicare requirements
• Provide strategic direction for high-quality and efficient CSR operations
• Monitor financial performance and optimize resources for improved outcomes
• Manages compliance and risk through routine review and active monitoring of mandatory education, procedural audits and effective action on risk management

About you

• Bachelor’s degree in Medical Laboratory Science or a related field
• Experience in managing large teams
• Expertise in an Australian Based Pathology Laboratory Information System
• Possess a high level of scientific knowledge and extensive operational experience.
• Post-graduate qualifications in Medical Laboratory Science or Management are highly desirable.
• Strong leadership and communication skills
• Ability to drive change and continuous improvement in service delivery

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Tuesday 3rd June 2025. Please note, we may contact applicants prior to the closing date, what are you waiting for APPLY TODAY!!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.