About the role
Mater Hospital Brisbane is seeking a dedicated Administration Officer to join the Endoscopy Bookings Team in a full-time, permanent position, working across a 5-day roster, between the hours of 6am – 7pm.
Based within a high-volume, fast-paced clinical environment at our South Brisbane campus, this role plays a critical part in coordinating endoscopy procedures for public patients, supporting theatre utilisation, patient flow, and timely access to care. This is an exciting opportunity to contribute to essential patient services while being part of a collaborative and purpose-driven team.
Salary range: $32.02 - $37.35 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
You will provide high-quality administrative support that ensures efficient booking processes, positive patient experiences, and optimal use of theatre resources.
Key responsibilities include:
- Coordinating endoscopy bookings, scheduling, amendments, and confirmations
- Managing patient communication via phone and email in a professional and compassionate manner
- Processing cancellations and replacement cases to maintain full theatre utilisation
- Performing accurate data entry, filing, scanning, and record maintenance
- Preparing and managing documentation and correspondence
- Supporting operational efficiency through timely task completion and attention to detail
- Working closely with senior administration staff, clinicians, and managers to meet service targets
About you
You are a reliable and organised administration professional who thrives in a busy healthcare environment and is passionate about delivering exceptional service.
You will bring:
- Previous experience in an administration role (healthcare experience highly regarded)
- Strong communication skills, both written and verbal, with a patient-centred approach
- The ability to manage competing priorities and meet tight timeframes
- High attention to detail with strong data entry and record-keeping skills
- Confidence using Microsoft Office and the ability to learn health information systems
- A calm, positive, and adaptable approach in a high-volume, time-sensitive setting
- A collaborative mindset and commitment to Mater’s Mission, Values, and Code of Conduct
Why join us?
Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.
We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great food with reduced prices at our campus cafés and coffee spots
- Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.
Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE
Applications close on Sunday 4th January 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.
For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
Please be advised that our recruitment process may be temporarily paused for the holiday period. If this is the case for the role you have applied for, we may not start contacting applicants until January 2026. We appreciate your patience and look forward to connecting with you at that time
