About the role

Mater is seeking a dedicated Inpatient Billing Officer to join the team at our Newstead campus on a full-time, maximum term contract until the end of August 2026. 

Salary range: $46.96 – $51.73 per hour plus 12% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

• Accurate billing of patients, health funds and other third-party insurers according to relevant Health Fund Contracts to ensure maximum revenue is obtained.
• Process accounts and assist with the resolution of account queries for patients and Health Funds.
• Manage eclipse rejections and billing errors.
• Manage requests and follow up of certification and other documentation required for health fund billing.
• Follow up of outstanding debt.
• Deliver exceptional customer service to internal and external clients at all times.

About you

To be successful in your application, you will have:

• Previous experience of working in a health-related environment, particularly in the area of health fund contracts, debt collection or patient billing.
• Knowledge of or the ability to acquire knowledge of the terms and conditions of health fund contracts
• Excellent telephone and face-to-face communication skills
• Ability to have complex financial conversations with patients in a sensitive manner
• Ability to work as a member of a multi-disciplinary team and also work unsupervised
• High attention to detail and ability to meet deadlines.

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on 30th January 2026. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.