About the role
The Mater Public Services Administration team has an exciting opportunity available for an experienced Senior Administration Officer to join our team on a maximum term basis, part time (20 hours per week) until June 2026 within the Day Procedure Unit at our South Brisbane campus.
This is a pivotal frontline role that anchors the smooth operation of a busy clinical environment, supporting patient flow, operational efficiency, and high-quality care delivery. You will work collaboratively with clinical and administrative teams to ensure every patient experience is seamless, professional, and patient-centred care.
The successful candidate will be available to work Monday to Friday, with shifts scheduled between 6:30am and 7:00pm.
Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
As a Senior Administration Officer, you will play a critical role in supporting clinical staff and ensuring the efficient delivery of administrative services within the Day Procedure Unit. You will coordinate patient activity, act as a key point of contact, and contribute to a well-organised, patient-focused service.
Key responsibilities include:
- Coordinating patient bookings, admissions, discharges, and cancellations, ensuring accurate and timely data entry into hospital information systems
- Welcoming patients and visitors, verifying patient details, ensuring documentation is complete, and resolving enquiries or issues professionally
- Overseeing daily administrative functions, including managing waiting lists and supporting optimal revenue and throughput
- Liaising closely with nursing and medical staff to support patient flow, documentation, and unit operations
- Identifying opportunities to improve administrative processes and enhance efficiency within the unit
- Ensuring strict adherence to confidentiality, privacy, and hospital policies and procedures
- Working collaboratively within a small administrative team to ensure all daily operational requirements are met in a fast-paced day procedure environment
About you
You are an experienced, organised, and proactive administrative professional who thrives in a busy healthcare setting and is passionate about delivering outstanding customer service.
You will bring:
- Proven senior administrative experience, ideally within a hospital, day surgery, or healthcare environment
- Proficiency in Microsoft Office and confidence using hospital information systems
- Strong communication, interpersonal, and organisational skills
- Knowledge of medical terminology and private health insurance processes
- High attention to detail and the ability to manage competing priorities within tight timeframes
- A patient-centred approach aligned with Mater’s Mission, Values, and behavioural standards
Why join us?
Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.
We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great food with reduced prices at our campus cafés and coffee spots
- Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.
Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER
Applications close on Thursday the 19th of February 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.
For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
