About the role
The Program Support Officer provides high-level, independent administrative and coordination support to Mater Education programs. The role is accountable for the effective coordination of program administration, student support processes, data integrity, and facilities/resources, contributing to the efficient delivery and continuous improvement of programs and the student experience.

We currently have two full-time permanent positions available in Vocational Education in Certificates and Diploma of Nursing areas. Successful candidates will be expected to work across both programs based at South Brisbane and Springfield as needed. The role works with a high degree of autonomy, exercising sound judgement, prioritising competing demands, and proactively coordinating activities across stakeholders. The position reports to the Senior Manager responsible for the relevant programs and requires occasional travel between Mater Education campuses.

Salary range: $49.96 - $51.73 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

The Program Support officer coordinates and manages administrative functions for assigned Mater Education programs to ensure efficient program delivery and effective use of facilities and resources.  They provide high-level support with various aspects of the programs including:

• Support for meetings, workshops and events including scheduling venue bookings, preparation of materials, recording of minutes and action items
• Logistical support for student events and activities including orientations, open days, careers and school expos, webinars and graduation ceremonies
• Respond to and resolve student, school and external agency enquiries, exercising judgement to escalate matters as required
• Undertake additional duties, projects, coordination activities as agreed with by Senior Managers
• Maintain oversight of equipment registers, learning resources and facilities
• Support with administrative coordination of student placement requirements, including observational agreements and associated documentation
• Administration support for program planning and resources

About you

To be considered for this position you should have:

• Minimum 2 years’ experience in program support or administrative roles, ideally within an RTO environment
• Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and student/learning management systems (aXcelerate & VLE).
• Excellent written and verbal communication skills with a collaborative team approach
• Ability to manage competing priorities effectively and work well under pressure
• High attention to detail and commitment to data accuracy and compliance

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close on February 19th. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.