About the role

The Mater Hospital Brisbane has an exciting opportunity available for an experienced Senior Administration Officer to join our Specialist Clinic reception team on a permanent full-time basis, 38 hours per week at our South Brisbane campus.

The role is Monday to Friday between the hours of 7am-5pm.

This is a pivotal frontline role that anchors the smooth operation of a busy clinic environment, supporting patient flow, operational efficiency, and high-quality care delivery. You will work collaboratively with clinical and administrative teams to ensure every patient experience is seamless, professional, and patient-centred care.

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

• Providing outstanding customer service to patients, families, and stakeholders
• Updating patient demographics to ensure accurate and timely documentation
• Processing patient transfers and discharges, including preparing clinical forms
• Producing reports to ensure clinics are finalised
• Supporting clinical staff with high-level administrative assistance
• Maintaining confidentiality and handling sensitive information with professionalism
• Ensuring patient records are accurate, current, and well maintained
• Assisting senior staff and team members as required
• Using initiative and sound judgement to solve problems when procedures aren’t clearly defined

About you

To be successful in this role, you will demonstrate:

• Experience in providing medical administration support would be an advantage
• The ability to utilise time management and organisational skills
• Accurate data entry
• Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
• Excellent customer service and interpersonal communication skills
• Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close on Sunday 8th March 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.