About the role

Mater Group are looking for a Senior Systems Specialist (Digital Health Systems) to join the team in this permanent full-time position based at our South Brisbane campus.

Contribute to providing exceptional advice and support for clinical systems. Showcase your expertise and leadership skills as you ensure smooth system maintenance, support and continuous improvement. Collaborate with stakeholders, mentor Clinical System Administrators and be part of a team dedicated to innovative digital health solutions.

Salary range: $70.32 - $75.47 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

• Provide timely and effective support for clinical systems, resolving complex issues and troubleshooting business processes
• Offers subject matter expertise with strong analytical skills, contributing to root cause analysis and suggesting improvements to prevent future incidents
• Maintains system environments with updates and patches, ensuring smooth operation and compliance with maintenance policies
• Collaborate with stakeholders and infrastructure teams to ensure information systems operate smoothly
• Provides leadership and guidance to fellow team members in problem management and high business impact incident management. 
• Lead small to medium projects, including system upgrades and integration initiatives and manages resources
• Manage user acceptance testing and implement changes according to the IT change management procedure
• Effectively manages priorities, presents complex technical terms to non-technical audiences and apply relevant regulations and guidelines
• Operates within the Information and Technology operational framework (ITIL) including issue management within defined SLA’s.

About you

• Tertiary degree in IT or equivalent professional experience (highly desirable)
• ITIL Foundation 3 certification
• Certification and membership with Certified Health Informatician Australasia (CHIA), desirable
• Postgraduate qualifications in business management, information technology, leadership or organisational change, desirable
• Prince 2 or equivalent Project Management certification, desirable
• Demonstrated experience in healthcare or health vendor setting, or minimum 2 years' experience in supporting health systems or applications
• Strong understanding of ITIL principles and basic applications management
• Proven experience in IT systems project implementation
• Excellent interpersonal, communication, and negotiation skills
• Ability to manage diverse activities and priorities in a customer-focused environment
• Collaborative approach with diverse team members from different backgrounds

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close on March 12th. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.