About the role

Mater Mothers Hospital South Brisbane is seeking an experienced Senior Administration Officer to join the Obstetric Medicine Administration team in a permanent part-time role (20 hours per week). This position requires flexibility to work between the hours of 7am and 5pm, Monday to Friday.

Mater Mothers' Hospitals are leaders in the provision of high-quality maternity and newborn services for the people of Queensland and northern New South Wales. Providing exceptional care and support of women and their families, Mater Mothers' Hospitals offer integrated services covering obstetrics, gynaecology, neonatology, and maternal fetal medicine.

Salary range: $39.79 - $44.25  plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

Your role will involve but not limited to:

• Providing exceptional customer service to all patients and clients
• Management of referrals, waitlists and appointment scheduling, aligning with KPIs and reporting requirements and ensuring accurate data entry
• Management of outpatient and inpatient billing, including bulk billing, Medicare ineligible billing and private billing
• Handling all patient enquiries, including phone calls and emails, ensuring positive patient experiences at all interactions
• Supporting clinical teams, ensuring smooth flow of daily clinics
• Providing administrative support to clinic staff
• Maintaining a high level of discretion and confidentiality, complying with administration and financial policy and procedure, maintaining accurate, current and accessible records

About you

To be successful in this role, you will demonstrate: 

• Highly experienced in providing medical administration support
• Highly developed time management and organisational skills
• Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
• Excellent customer service and interpersonal communication skills
• Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment
• Knowledge of MBS billing

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Thursday the 21st of May 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW.

Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.