About the role

Mater Hospital Brisbane is seeking an Administration Officer to join our Referral Management Centre on a casual basis at our South Brisbane campus. Working Monday to Friday across a rotating roster between 7:00am and 6:00pm, you'll play an important role in supporting the entry point to Mater's outpatient services.

This is an excellent opportunity to join a collaborative team that helps ensure referrals are processed accurately and efficiently, enabling patients to access the care they need without unnecessary delays. The role aligns with Mater's focus on delivering exceptional administrative support, operational efficiency and outstanding patient experiences.

Salary range: $32.02 - $37.35 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

You'll provide high-quality administrative support to ensure referrals are processed efficiently and outpatient services continue to operate effectively. Your responsibilities will include:

• Receive, review and process outpatient referrals within required timeframes
• Accurately enter referral information into clinical information systems
• Coordinate appointment bookings and support clinic scheduling
• Prepare, scan and maintain electronic patient documentation and records
• Respond to enquiries from patients, clinicians and internal stakeholders
• Assist with incoming and outgoing correspondence and general administrative tasks
• Work collaboratively with the Referral Management team to meet service KPIs and support continuous improvement initiatives
• Contribute to timely referral management to minimise delays to patient care and support growing referral pathways

About you

You're a proactive and customer-focused administrator who thrives in a busy environment, enjoys working as part of a team and takes pride in delivering accurate, high-quality work. You will bring:

• Previous administration experience, ideally within a healthcare or hospital environment
• Strong data entry skills with excellent attention to detail
• Well-developed written and verbal communication skills
• Ability to manage competing priorities and meet deadlines in a fast-paced environment
• Strong organisational skills and a commitment to accuracy
• Experience using Microsoft Office and the ability to quickly learn healthcare information systems
• A patient-centred approach with a passion for delivering exceptional customer service
• Demonstrated ability to work collaboratively, use initiative and adapt positively to change
  

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Wednesday 5^th August 2026–please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.