About the role
Mater Hospital Springfield is seeking an experienced Administration Coordinator to join our team in a full-time, permanent position.
This is an exciting opportunity to provide operational leadership across one of Queensland's newest and fastest-growing hospital campuses, supporting both Mater Hospital Springfield and Mater Private Hospital Springfield. Working in partnership with the Administration Manager, you'll play a pivotal role in leading administration teams, driving operational excellence, improving processes, and ensuring exceptional service for patients, clinicians and visitors in a dynamic healthcare environment.
Salary range: $54.57 - $59.38 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
As a key operational leader, you will oversee the day-to-day delivery of administrative services while supporting continuous improvement, workforce leadership and operational performance. Responsibilities will include:
- Lead, mentor and support a team of Senior Administration Officers and Administration Officers
- Coordinate day-to-day administrative operations across multiple clinical areas
- Manage rostering, leave planning, workforce capability and staff development
- Partner with the Administration Manager to implement and improve administrative processes and workflows
- Drive high standards of patient-facing customer service and administrative excellence
- Monitor data quality, compliance and reporting to support safe, efficient operations
- Identify opportunities to improve operational efficiency, patient flow and financial performance
- Lead and support quality improvement and change initiatives across administration services
- Build strong collaborative relationships with clinical and operational leaders across the hospital
- Ensure resources are effectively managed to support patient care and organisational outcomes.
About you
You're an experienced administration leader who thrives in a fast-paced healthcare environment. You enjoy leading people, solving problems, improving processes and building high-performing teams that deliver exceptional service.
You will also have:
- Extensive experience in a complex administrative environment, ideally within healthcare
- Demonstrated experience leading, coaching and developing administrative teams
- Proven ability to manage competing priorities and make sound operational decisions under pressure
- Strong leadership skills with experience implementing change and driving continuous improvement
- Excellent communication and stakeholder engagement skills, with the ability to build strong relationships across multidisciplinary teams
- High-level organisational, planning and problem-solving skills
- Strong financial and operational awareness, with experience managing resources efficiently
- Excellent computer skills, including Microsoft Office, with the ability to quickly learn new systems (experience with iPM or Verdi is highly regarded)
- Tertiary qualifications in business, leadership or a related discipline will be highly regarded, although not essential.
Why join us?
Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.
We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great food with reduced prices at our campus cafés and coffee spots
- Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.
Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER
Applications close Monday 3rd August 2026 – please note, we may contact applicants prior to the closing date, and the advert may close early if suitable candidates are identified so please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
