About the Role

Mater Rockhampton are seeking an experienced and motivated Linen Services Team Leader to join our Mercy Linen Services team. The successful applicant will secure permanent part-time employment where you will work 34hours a week. This position operates Monday to Thursday, with shifts between 5:00am and 3:00pm, offering an excellent work-life balance with long weekends every week.

Reporting to the Linen Services Manager, you will play a key role in coordinating the day-to-day operations of our linen service, ensuring the safe, efficient and high-quality delivery of linen products to both internal and external customers. This is a hands-on leadership position where you will support daily production activities while providing frontline leadership, guidance and coaching to a dedicated team. You will help drive operational excellence, maintain quality and safety standards, and foster a positive and collaborative team culture.

Salary range: $35.74 - $37.46 per hour plus superannuation and access to not-for-profit salary packaging up to $18,550 + access to many staff benefits! 

What You'll Be Doing

• Leading, mentoring and supporting Linen Services employees in their day-to-day activities.
• Coordinating production workflows to ensure customer service requirements and delivery timeframes are achieved.
• Assisting with staff training, onboarding, workforce allocation and roster coordination.
• Assisting with formatting rosters and approving invoices
• Monitoring productivity, workflow efficiency and identifying continuous improvement opportunities.
• Supporting inventory management, stock control and ordering processes.
• Ensuring compliance with workplace health and safety, infection control and quality standards.
• Assisting with the operation and troubleshooting of industrial laundry equipment as required.
• Monitoring team performance and providing coaching, guidance and support.
• Maintaining accurate operational records and reporting requirements.
• Acting as the first point of escalation for operational issues and supporting the Linen Services Manager with service delivery outcomes.

About You

• Previous experience within a laundry, production, manufacturing, hospitality support services or similar operational environment.
• Proven experience in a Team Leader, Supervisor or similar leadership role.
• Strong organisational skills with the ability to manage competing priorities and coordinate workflow effectively.
• A sound understanding of workplace health and safety practices.
• Experience operating and troubleshooting industrial equipment.
• Strong interpersonal, communication and problem-solving skills.
• Basic computer skills, including Microsoft Office applications.
• Knowledge of quality systems and continuous improvement principles.

Why join us?

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education,  fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay by up to $18,550 per year, including up to $15,900 for everyday living expenses (such as rent, mortgage repayments and school fees) and up to $2,650 for meals and entertainment + possibility to salary package a car!
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact. 

Applications close Wednesday 18th November 2026  –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.