Program Support Officer

Apply now Job no: 494739
Work type: Permanent
Location: South Brisbane
Categories: Education & Training

About the role

Mater Education has an exciting opportunity for a Program Support Officer to join one of Australia’s leading healthcare education providers.

About Mater Education

For more than 100 years, Mater has delivered quality training for clinicians and healthcare professionals. Today, we’re part of Mater’s state-wide network of hospitals and healthcare facilities.

Mater Education is a leading provider of healthcare education and training, with world-class clinical simulation programs, facilities and faculty. As a nationally-accredited training provider we deliver contemporary, interprofessional workforce training and translational simulation services across a wide range of sectors including health, aged and residential care, child care and direct to the community.

Salary: $38.87-$42.83 (Mater Corporate and Administration) per hour plus superannuation 

What you’ll be doing 

Working as a member of Mater’s Education team, you will be responsible for a range administration, compliance, and client support activities associated with the delivery of our educational programs and services, and you will actively support a culture of excellence in customer service.

You will work directly with external clients and stakeholders and internal teams, and it is expected that the boundaries of the role will change to meet changing organisational needs.

About you 

Your experience in the co-ordination and delivery of training programs and services, and your exception customer service skills will see play a vital part in ensuring Mater Education provides exception outcomes to our clients and program participants.  

To be considered for this role, you will meet the following criteria:

        • 3 Years experience within a corporate training / services environment
        • Proficient skills in Microsoft Office suite including Teams, Outlook, Excel, Word, PowerPoint and SharePoint
        • Proficient in use of Student/Learning Management Systems and external reporting systems
        • Strong customer service focus approach to work and clients
        • Well-developed negotiation skills
        • Well-developed communication skills – written and verbal
        • Strong project management skills
        • Attention to detail and application of accuracy in data collection and reporting

Desirable that you hold a current:

  • Diploma or degree in commerce or business  
  • Certificate IV in Workplace Training and Assessment

Why join us?

In return for your skills, effort and enthusiastic commitment you will have the opportunity to work for an Australian leader in the field of Health, Education and Research and work with a team who make a real difference to the lives of our patients, consumers and community.

Mater provides benefits not offered in other workplaces. In addition to being part of a workplace that offers compassionate care in the spirit of the Sisters of Mercy, you will have opportunities to increase your take-home pay with our salary packaging options.

Applications close Monday 20 September 2021 at 4pm.

*Please note we will be reviewing and contacting applicants as they come in, so please ensure you submit your application as soon as possible. 

**Please note, this role is currently based at South Brisbane but will be located in Newstead in the coming months. 

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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