Mater is looking for a Privacy Officer to join the team! This permanent, full-time role is based at South Brisbane. This role will receive and action requests for patient information from Healthcare Providers in accordance with Mater policies, procedures, work instructions and relevant legislation.

Salary range: $72,404 per annum plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

You will undertake duties associated with receiving and actioning requests for patient information from patients and authorised third parties, including:

• Providing advice to patients and third parties about how to request information
• Validating request and release authorisation details
• Actioning requests within required timeframes
• Releasing accurate information
• Escalating as appropriate to the Manager Information Privacy Office
• Using and accessing the required systems to perform the tasks required of the role
• Identify inefficiencies and inaccuracies in processes associated with information privacy and release of information and discuss with the Manager.
• Identify opportunities for cost savings
• Ensure mandatory competency requirements are current
• Report incidents in a timely manner
• Identify and report workplace health and safety (WHS) concerns to the Manager
• Meet all performance objectives agreed with your Manager.  Meet productivity targets for volume of work completed and meet quality targets for accuracy of work completed.
• Adhere to policies, procedures, work instructions and guidelines relevant to the position.

About you

You will have experience working within a Health Records Service/Department and a sound knowledge of health record management principles including the format of the health record.

• Sound knowledge of the Australian Privacy Principles and understanding of release of information processes and information privacy and confidentiality concepts.
• Knowledge of, or the ability to rapidly acquire knowledge of medical terminology, anatomy, physiology and pathology and the ability to extract and interpret pertinent information from patient medical records and hospital information systems.
• Proven ability to function as a team member, maintain confidentiality, work with minimal supervision and be flexible. Demonstrated attention to detail and accuracy of outputs.
• Demonstrated sound interpersonal and communication skills.  Experience responding to and meeting customer needs is desirable. 
• Demonstrated time management and organisation skills, including the ability to organise and prioritise tasks to meet deadlines.
• Experience using a hospital patient administration system. Ability to competently use Microsoft Office Word and Excel applications together with the ability to quickly acquire knowledge of computer based applications relevant to the position (i.e. iPM etc).

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues
• Access to gym, pool and end of trip facilities within our new purpose-built corporate office in Newstead

Applications close on 10th October 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.